FREIGHT MANAGEMENT

At Hopewell we believe in a team approach to managing transportation decisions. We work closely with our clients to identify and assess the best options. Designated representatives are trained to specifically handle all aspects of a customer's ongoing requirements with a total commitment to customer service.

• Systems designed to meet client's requirements
• Online tracking and tracing
• Pre and Post auditing of freight rates
• Carrier compliance reporting/controls
• Customer service reporting
• Costing by product, lane & consignee
• Summary billing procedures
• Freight Payables Management
• OS&D / Claims initiation and reporting
• Return documentation and reporting
• Co-loading

• Customizable performance reporting on deliveries and appointments, providing you with tools to better manage your customer relationships.
• Reduced operating costs
• Measurable KPI's